Reference

Terms Conditions

We spell out how accounts work, what you agree to when you register, and how we handle deposits, withdrawals and disputes. These terms apply to everyone using Bajile where access is permitted under local law.

Account eligibilityPayment rulesDispute resolutionJurisdiction limitsUser obligations
Bajile Terms Conditions
DATA & SECURITY

How We Handle Your Information

We collect the minimum data needed to verify your identity, process payments and comply with financial regulations. Your mobile number, payment-method details and transaction history are stored securely and never shared with third parties for marketing. You can request a copy of your data or ask for deletion where regulation allows.

Account Verification

We check that your bKash, Nagad or Rocket account matches the name you registered with before approving withdrawals. This prevents payment fraud and protects your balance from unauthorized access.

Cookie Use

Cookies remember your login session and preferred language. We do not use tracking cookies that follow you across other sites. You can clear cookies in your browser settings anytime.

Data Retention

Transaction records are kept for the period required by financial-reporting rules, typically a few years. Account credentials are deleted when you close your account permanently, unless a legal hold applies.

Change Requests

Email support to update your registered mobile number, request a data export, or close your account. We process most requests within two business days and confirm by reply.

NEED HELP

Contact Channels

Questions about account limits, payment disputes or how a rule applies to you can be sent through any of the channels below. We respond to most queries within a few hours during peak traffic and aim to close issues by the next business day.

Live Chat Open the chat bubble in the account panel — fastest route for deposit questions, withdrawal delays and rule clarifications. Available during Bangladesh daytime hours and evenings.
Email Support Send detailed account or payment concerns to our support inbox. Include your registered mobile number and a description of the issue so we can trace the transaction.
FAQ Library Browse answers on account verification, bKash payment steps, withdrawal timelines and common rule interpretations before reaching out — many questions are covered there.

Terms & Conditions FAQ

Yes, as long as access is permitted under your local law and you can verify your identity with a Bangladesh mobile wallet. Location within the country does not restrict eligibility.

We reject third-party deposits and return the funds. All payments must come from an account in your registered name, or your account will be suspended until you provide valid verification.

We review the game log and provider records. If the void was due to a technical error or rule breach, the stake is returned and no winnings are paid. Decisions are final.

Email support with your registered number and a clear explanation. We review appeals within two business days. Suspensions for fraud, multiple accounts or payment abuse are typically permanent.

Yes. The same identity-verification and fraud-prevention rules apply to all payment methods we offer, including Rocket, Nagad, Upay and bank transfer where supported.

We post a notice in your account dashboard and send an alert to your registered mobile number. Continued use after the notice period means you accept the updated terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.